PixelWave Studios
How can we help?
Existing client or just have a question? Our team responds within 4 business hours.
Frequently asked questions
How does pricing work?
Design, video and website projects get a fixed quote: you pay a 50% deposit to start and the balance on delivery. Social media, performance marketing and SEO are billed monthly with no long-term contract. No hidden fees.
Is ad spend included in performance marketing?
No. Our fee covers strategy, setup and management. Your ad budget is paid directly to Google, Meta or TikTok, so you always stay in control of it.
Do you work with businesses outside the US?
Yes. We work with businesses across the United States and around the world. Prices are in US dollars, and calls are scheduled at a time that suits your time zone.
Do you only work with big companies?
No. We work with startups, small businesses and growing brands. Every quote is based on your goals and budget.
How many revisions are included?
Design and video projects include two rounds of revisions. Website projects include revisions at the design stage and a final review before launch.
How fast will I hear back?
We reply to new project requests within one business day and support tickets within 4 business hours (urgent tickets faster).
Who owns the final files?
You do. Once the final invoice is paid, all deliverables and source files are yours.
Can you maintain my website after launch?
Yes. We offer optional monthly care plans for updates, backups and security, or you can request one-off updates anytime through support.